Who is Hoku Seed Company?
Hoku is made up of Floyd; his wife, Allyson; and her mother and father, Becky and Gary. Occasionally, we will pull in help from a friend during busy times, but the day to day operations as well as breeding projects are overseen by Floyd with Allyson handling all packaging and shipping. It should be noted that none of this would be possible without Becky and Gary, Allysons Parent’s, who believed in our vision and invested in us early on. With that said, we are a two person team; so please be patient with us as we work hard to keep up with our demanding schedule.
Our main company is Clearwater Family Farms and we are located in Western Washington just south of Mt. Rainier, near the town of Eatonville. We pride ourselves in creating new and innovative genetics focused on mixed ratios of novel cannabinoids as well as small batch organic hemp products.
Do you GUARANTEE your seeds and products?
If you are unsatisfied with your seeds or hemp products or if they were damaged during shipping, please contact us to discuss your options. We strive for 100% customer satisfaction.
If you choose to file a charge dispute without contacting us first to resolve the issue, it may result in a permanent ban from our store.
Where does your hemp come from?
All of our hemp flower is grown by us here on our farm in Washington State. We do no resell hemp and keep everything we do in house, unless otherwise noted.
Occasionally, we may purchase hemp extracts, such as CBN in order to formulate a product, but this is rare and only in the case that we cannot process it ourselves. When we do outsource a product like CBN, we work with the same 2-3 companies that have been in the industry since the beginning and abide by the highest quality standards; including 3rd party testing for heavy metals, pesticides, and solvents.
We will never offer anything we wouldn’t consume ourselves and you can rest assured that we treat everything we do as though someone is taking it as medicine.
Is hoku hemp Flower organic?
Yes! All of our flowers are grown indoors or greenhouses using organic living soil and well water that is tested every year for contaminants and heavy metals. Occasionally we will feed Compost teas, but we prefer to fertilize the soil using dry amendments and microbial inoculants. We use only certified organic pesticides and fungicides listed for hemp and only when needed. Horticultural Soap and Sulfur provide most of the protection we need from pests and pathogens.
Why are your seeds and products so affordable?
The main reason we can keep our prices low is that we run a very lean operation. We don’t have any employees, we operate our farm on our personal property, and we do everything ourselves. By keeping our operational costs low, we are able to pass the savings onto our customers.
As a seed company, all of our focus and effort goes into creating new and unique cultivars. In the process, we produce a lot of flower from our pheno-hunts, test runs, and seed runs. Rather than sell it off as biomass, we formulate small batches of products in-house and make them available to all of you. It should be noted that our flower is the result of our breeding efforts and thus is mixed phenotypes, often mixed chemotype. Nevertheless, it is grown with intention and a great appreciation for sustainable organic practices.
Can I change my order after I’ve paid?
All sales are final. Please double check your items to verify that they are correct before you check out. However, if you’ve made a mistake on your shipping address or any other information, please let us know as soon as possible so that we can correct it in a timely manner.
Do you ship to all 50 states?
Under the passage of the 2018 Farm Bill, Industrial hemp is legal in all 50 states. However, in 2023, our home state of Washington passed HB5367; banning the sale of all hemp products containing detectable levels of THC. This means, under the current regulations, we can no longer sell full-spectrum hemp products within Washington. We hope, in the future, the language of the bill can be amended to allow for full spectrum CBD products once again. For all other states, we ship using USPS Ground Shipping as standard with the option to upgrade to USPS Priority.
Do you ship Seeds internationally?
Yes! Please email if you have any questions. Otherwise, just complete your order and select international shipping at checkout. We typically use UPS, DHL, or FEDEX and will always send discreetly. All international orders come with a Free T-shirt valued at $25, which is noted on the invoice that is provided. We will guarantee delivery or your money back.
What are my Shipping options?
For shipping within the United States, USPS Ground is our standard shipping option. USPS states that it takes 2-5 business days for Ground Shipping, however, as of 2023, we are seeing longer than expected shipping times; please give it at least 2 weeks for USPS Ground.
You have the option to upgrade to Priority Shipping, which usually makes it in one business week or less anywhere in the country.
For International Shipping, we offer a single flat rate option using UPS, DHL, or FEDEX.
Please allow 10 Business days for processing international Orders as they are packed once per week. Once processed, these orders are delivered in 3-5 business days.
Do you ship Hemp Products internationally?
No, Unfortunately we cannot ship any consumable hemp products at this time. Due to issues with customs, we can only ship our products within the US. We apologize for this inconvenience and hope that one day we can easily ship overseas.
Do you offer freebies?
Yes, all seed orders will come with free seeds. We try to match the freebie so that it’s something you’ll actually grow or use based on your order.
If you order from the Bargain Big, you will receive extra seed in each pack as your Freebie.
If you have a preference, please leave a comment at checkout and we’ll do our best to make it happen.
How long does it take to process orders?
All hemp related orders are typically processed within 2-3 business days, weekends excluded.
Domestic seed orders typically take 5-7 business days to process as each one is packed to order.
International seeds orders are usually processed within 10 business days, but may take longer. Please be patient as they require extras steps and care to ship them discretely.
PLEASE NOTE: All seed orders are packed to order, which is why they take a little longer. Please email us if you have any questions or concerns relating to your order.
What days do you ship?
We ship out Monday - Friday, everyday. If you place an order over the weekend, it will typically ship out early the next week
What name comes up on my bank statement?
Clearwater Family Farms Inc. (CFF INC) is the name that shows up on your bank statement. It is the name of our farm and the name in which we are licensed by the state. We do business as Hoku Seed Company for most of our hemp related offerings, but all charges will be listed under “Clearwater Family Farms Inc.”
Do you use discrete packaging?
Yes, we ship in standard brown boxes as well as Kraft envelopes. Everything we send is heat sealed and smell proof. Shipping label is listed as Clearwater Family Farms.
does your hemp come with the APPROPRIATE paperwork?
Yes, every order comes with a copy of our current hemp license as well as the Fit for Commerce certificate from the harvest in which the flower was produced. This allows us to ship our hemp products out of out state and certifies that it is compliant and fit for sale under the current Federal requirements.